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Privacy & Data Protection Policy
Last updated: 25 July 2025

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I value your privacy and am committed to protecting your personal information. This policy explains how I collect, use, store, and protect your data when you engage with my services or visit my website.

 

1. What Information I Collect

I may collect and hold personal information including:

  • Your name, contact details and emergency contact
     

  • Relevant health or background information you choose to share
     

  • Notes or records relating to our sessions
     

  • Website or email interactions (such as when you fill out a contact form)
     

I only collect information that is reasonably necessary to provide you with high-quality, ethical services.

 

2. How I Collect Information

I collect personal information directly from you:

  • When you contact me via email, phone, or my website
     

  • When you book or attend a session
     

  • During our work together
     

With your consent, I may also collect information from a third party, such as a referrer or support coordinator, if it’s relevant to your support.

 

3. How I Use Your Information

Your personal information is used for:

  • Booking and delivering services
     

  • Communicating with you
     

  • Maintaining professional records
     

  • Meeting any legal or ethical obligations
     

I will not use your information for marketing purposes without your consent, and I do not share or sell your data to third parties.

 

4. How I Store and Protect Your Information

I take reasonable steps to keep your personal information safe, including:

  • Using secure, password-protected devices and software
     

  • Limiting access to information on a ‘need to know’ basis
     

  • Disposing of information securely when no longer required
     

Records are kept in accordance with Australian legal and ethical standards.

 

5. Disclosure of Information

I will only share your personal information:

  • With your informed consent
     

  • If required by law (e.g. mandatory reporting or subpoena)
     

  • If there is a risk of serious harm to you or someone else
     

If working with a professional support team (e.g. NDIS providers or health professionals), I will always seek your consent before sharing relevant information.

 

6. Your Rights

You have the right to:

  • Request access to your personal information
     

  • Ask for corrections if information is inaccurate or out of date
     

  • Withdraw consent to the use of your data (except where required by law)
     

To make a request, please contact me using the details below.

 

7. Website and Cookies

My website may collect limited information using tools such as cookies or analytics to improve functionality and visitor experience. You can adjust your browser settings to manage cookies.

 

8. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in the law or how I work. The most current version will always be available on my website.

 

Contact
Christina Keeble
Email: info@christinakeeble.com
Location: Melbourne, Victoria, Australia

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